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Welcome to our Support Portal


Important: In order to provide a better support experience, before submitting a support ticket please make sure that:

  • You have checked our knowledge base which has extensive FAQs and tutorials that can answer most questions.
  • You have updated the theme to the latest version
  • If you have error 500, maybe you can fix it on your own. Here is how.


You have checked them all and still can't find an answer? You can send us a message including:

  • Detailed information about the issue.
  • Your site login information (in order to quickly check the issue on your website).
  • Screenshots to help us identify where the issue is happening.
  • cPanel details



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